Account Access Recovery Via Email

Question From: Westminster, Maryland, United States
Q: I was previously getting your newsletter and then my computer died. I have a new e-mail listed below. I have tried to fill in a new form to begin receiving your newsletter. However, it tells me that it is already in place. I have not received an e-mail from you saying that my form was received and that I will be getting the newsletter. I have not been able to fill out a new form for my plants/flowers. Any help will be appreciated. Thank you, Sherry

A: Sorry for the frustration Sherry. Have sent your issue on to the Yardener IT guru. Best And Happy Yardening, Nancy

Hi Sherry, this is John (Yardener IT Support), it looks like your email is used for an account in our system. I've sent you a password reminder email.  You should also be able to use our password reminder page yourself to recover your password:

- just enter your email address and the security code and you should receive an email message with information required to access your account.  Please let us know if you continue to have trouble. Thanks and best regards.