Question From: Huntington Woods, Michigan, United States
Q: I ordered a WORX TRIVAC model WG 509, which you recommended in a recent column. I am totally disappointed with the performance, though it looks like a solid piece of equipment. It is slow to vacuum and produces mulch far inferior to that which my husband produces using our lawn mower. I seriously wonder if you actually tried it yourself. I hope they will refund my money.
A: I'm sorry for you angst. I've used mine for 5 years and it still works like a charm. Last fall we collected more than a dozen bags of mulched leaves as well as mulch for the gardens. You are the first complaint I have had. Please keep and open mind. Best Nancy